Short-term assistance

Help for qualifying customers in financial distress

UniSource works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency offering assistance.

Do you qualify?

  • Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
  • Agencies can only provide assistance to residents of their designated service areas.
  • Customers must complete applications and provide identification and other documentation required by participating agencies.

Agencies to contact

Name Contact Information
Statewide
Arizona Self-Help Pre-Screening
211-Arizona 24-hour hotline: 800-352-3792
Department of Economic Security des.az.gov
Apache County
New Hope Ranch PO Box 1068
Tucson, AZ 85713
St. Johns, AZ 85936
928-337-5047
Round Valley Senior Center 356 S. Papago
Springerville, AZ 85938
928-333-5185
Apache/Navajo counties
Old Concho Community Assistance Center 35432 Hwy 188
Concho, AZ 85924
928-337-5047
Coconino County
Coconino County Community Services 2625 N. King Street
Flagstaff, AZ 86004
928-679-7425
The Salvation Army 507 N. Humphreys
Flagstaff, AZ 86001
928-774-1403
Native Americans for Community Action 2717 N. Steves Blvd. #11
Flagstaff, AZ 86004
928-526-2968
Mohave County
Western Arizona Council of Governments (WACOG)
(Distributes and processes CARES applications)
208 N. 4th St.
Kingman, AZ 86401
928-753-6247
Lake Havasu City - 928-753-6247
Bullhead City - 928-758-3663
The Salvation Army 309 E. Beale St., P.O. Box 470
Kingman, AZ 86402
928-718-26002049 Swanson Ave.
Lake Havasu City, AZ 86403
928-680-3678
Santa Cruz County
SEACAP — Southeastern Arizona Community Action Program
(Distributes and processes CARES applications)
490 Chenoweth
Nogales, AZ 85621
520-287-5066