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Assistance Programs

Emergency Bill Payment

Low-income agency assistance for residential customers

Community organizations may provide you emergency bill payment assistance if you find that you are having difficulty making ends meet. Qualified low-income households can contact these agencies for help in paying your bill.

Depending on where you live, a community agency may be able to help in obtaining funds to pay your energy bill in certain emergency situations. Requirements are in place and may vary according to the agency.


Assistance Criteria

  • Meet household income requirements that are based on federal poverty income levels.
  • Live within service area as defined by the agency's requirements for assistance.
  • Applications, forms of identification and other documentation as required by each agency.

Agencies to Contact

Name Contact Information
Statewide
Arizona Community Action Association 2627 North 3rd Street, Ste. 2
Phoenix, Arizona 85004
Office: 602-604-0640
Fax: 602-604-0644
Arizona Self-Help Pre-Screening  
Community Information and Referral
(A United Way Agency)
24-hour Hotline: 800-352-3792
Dept. of Economic Security - Community Services
(Distributes and processes CARES applications statewide)
800-352-3792
800-352-3792
Apache County
New Hope Ranch PO Box 1068
Tucson Arizona 85713
St. Johns, AZ 85936
928-337-5047
Round Valley Senior Center 356 S. Papago
Springerville, AZ 85938
928-333-5185
Apache/Navajo Counties
Old Concho Community Assist Center 35432 Hwy 188
Concho, AZ 85924
928-337-5047
Coconino County
Coconino County Community Services 2625 N. King Street
Flagstaff, AZ 86004
928-679-7425
Catholic Social Services 45 S. San Francisco
Flagstaff, AZ 86001
928-774-9125
Salvation Army 507 N. Humphreys
Flagstaff, AZ 86001
928-774-1403
St. Vincent DePaul 201 W. University
Flagstaff, AZ 86001
928-744-6511
Native Americans for Community Action 2717 N. Steves Blvd. #11
Flagstaff, AZ 86004
928-526-2968
Mohave County
Interagency Referral 1940 Mesquite Ave, Ste. A
Lake Havasu City, AZ 86403
928-453-5800
Western Arizona Council of Governments (WACOG)
(Distributes and processes CARES Applications)
208 N. 4th St.
Kingman, AZ 86401
928-753-6247
Lake Havasu City - 928-680-7978
Bullhead City - 928-758-3663
Salvation Army 309 E. Beale St., P.O. Box 470
Kingman, AZ 86402
928-718-2600
2049 Swanson Ave.
Lake Havasu City, AZ 86403
928-680-3678
St. Vincent DePaul 218 E. Beale, P.O. Box 788
Kingman, AZ 86402
928-753-6449
1850 Commander
Lake Havasu City, AZ 86403
928-453-3125
Mohave County Community Development 700 W. Beale, P.O. Box 7000
Kingman, AZ 86402
928-753-0723
Catholic Social Services - a United Way Agency 2176 McCulloch #6
Lake Havasu City, AZ 86403
928-453-9115
Kingman Resource Center 2795 Northern Ave #C
Kingman, AZ 86409
928-692-2046
Navajo County
Affiliation of Indian Centers 523 W. 2nd St.
Winslow, AZ 86047
928-289-4644
Holbrook Senior Center Box 580
Holbrook, AZ 86025
928-524-6044
White Mountain Catholic Charities 6 N. McQuatters Ave.
McNary, AZ 85930
928-334-2244
Santa Cruz County
Southeastern Arizona Community Action Program
(Distributes and processes CARES applications)
490 Chenoweth
Nogales, AZ 85621
520-287-5066
Salvation Army 490 N. Grand Court Plaza Dr.
Nogales, AZ 85621
520-287-7965
Yavapai County
Catholic Charities 736 N. Main St.
Cottonwood, AZ 86326
928-634-4254
Catholic Charities 434 W. Gurley St.
Prescott, AZ 86301
928-778-2531
City of Cottonwood
(Transportation only)
827 N. Main St.
Cottonwood, AZ 86326
928-634-2287