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Billing and Payment Options

Pay My Bill

Convenient billing and payment choices

Online, by phone, by mail, and in person – choose how you want to pay. UES provides payment options that meet your needs and can simplify your life.









Enroll in UES e-bill. More secure. Less hassle.

UES e-bill is a convenient, free service that enables you to securely receive, view and pay your UES bill online — saving you time and simplifying your life. What's more, UES e-bill is a comprehensive service that extends your options, such as having a summary of your e-bill sent directly to your e-mail.


Online security

Safeguard your UES account information and prevent identity theft by viewing your secured billing statement online. UES provides a secure platform in which to view and pay your bill.

Paperless billing

The paperless bill looks like the paper version and interactive links are provided to the UES website so that you receive the same communications as offline customers.

It's as easy as point, click and pay

With UES e-bill, you're able to:

  • Receive, view and pay your UES bill online
  • View 24 months of your e-bill usage history
  • Schedule automatic payments from your U.S. checking or savings account
  • Receive an e-mail notification when your bill is ready to view and pay

Ready to sign up for UES e-bill?

Sign Up

Once enrolled in UES e-bill your bills will be delivered to your designated email address – and you have the added benefit of being able to pay online.

Why a fee?

This payment service is provided by a third-party payment processor for UniSource Energy Services. The payment processor will add a nominal convenience fee to the total amount of the payment. You will be given an opportunity to accept or decline the payment after the total amount is calculated.

Accepted Payment Types

  • Visa
  • MasterCard
  • Discover
  • Electronic check from U.S. bank account
  • Debit card with Visa or MasterCard brand

Electric One-Time Payment

Pay Now

Gas One-Time Payment

Pay Now

To pay your gas bill by phone, call 1-800-284-9730.

To pay your electric bill by phone, call 1-800-285-4960.

Be ready to enter the following information:

  • Account number
  • Billing zip code
  • Bank account (U.S.) and routing number

Accepted Payment Methods

  • Visa
  • MasterCard
  • Discover
  • Electronic check from U.S. bank account
  • Debit card with Visa or MasterCard brand

To Pay By Mail

When paying by mail, please do not submit cash. Submit only a check drawn from a United States (U.S.) bank or a domestic money order.

    Please include the following:
  • Bill stub
  • U.S. check or a domestic money order
  • UES account number printed on the front side of the payment

Before You Seal the Envelope

  • Verify that your UES account number appears on the front of your payment.
  • Verify that your payment is either a U.S. check or a domestic money order. Please do not submit cash.

Payment Addresses

Add the appropriate postage and mail the bill stub and payment to:

Electric Payments
UniSource Energy Services
UNS Electric, Inc.
P.O. Box 80079
Prescott, AZ 86304-8079

Gas Payments
UniSource Energy Services
UNS Gas, Inc.
P.O. Box 80078
Prescott, AZ 86304-8078

These addresses are for payments only. For other matters please contact us.

To Pay By Drop Box

When paying at a courtesy drop box location, submit a check drawn from a United States (U.S.) bank or a domestic money order only — no cash, please.

Payment Processing

To avoid a delay in posting your payment:

  • Allow up to five business days for your drop box payment to post to your account. Use an alternate payment method if your electric service is subject to disconnection.
  • Verify that your payment is either a U.S. check or a domestic money order. Please do not deposit cash.
  • Print your UES account number on the front of your payment.
  • Enclose the payment with your bill stub in a sealed UES envelope.
  • Insert your payment into one of the drop boxes located at one of the following locations:

Cottonwood Area

Kingman Area

Lake Havasu Area

Prescott Area

Show Low Area

Cash and debit card payments are accepted at the customer service counter or Money Center in any Walmart, Walmart Supercenter or Walmart Neighborhood Market in the U.S. A nominal fee may be charged by the payment service provider. For store hours, please call the store of your choice or visit walmart.com.

If you are scheduled for disconnection and need to make an immediate payment please choose from the following options:

Pay in person

Please visit Walmart to pay in person. Find a convenient location in the links above.

Pay by phone

Please click here to find contact information for our Customer Care department.

After payment is made, call Customer Care at 877-837-4968 to provide your payment confirmation number located on your receipt.