If you are renting and have fallen behind on your utility bills because of the pandemic, federal funding is available to help you get caught up on your past due balances.
The Arizona Department of Economic Security is now offering utility assistance to renters statewide. Renters can apply online for help with their electric, gas, water, sewer and trash removal bills at https://des.az.gov/erap
To qualify, renters must have experienced an income reduction related to the pandemic. Their household income must be less than or equal to 80% of the Area Median Income, which varies by county. More details are available online at des.az.gov/erap
Renters may also be eligible to get help with future utility bills as well. For more details, visit https://des.az.gov/erap or call 1-833-912-0878.
Please act now. Funding is limited.
UniSource also stands ready to assist customers who need help. You can request a payment extension online by logging into My Account at uesaz.com. If you do not already have online access to your UniSource account, you can sign up using information shown on your bill. You can also call UniSource Customer Care and speak with a representative about a payment extension.
We also offer discounts for qualified low-income customers. Our Cares program provides an $18 monthly credit on your bill. Please visit uesaz.com/customer-assistance/ to learn more and to enroll.
Please visit uesaz.com/payment-assistance/ for information about any of UniSource’s programs and services and assistance available through community agencies. If you have questions, please call UniSource Customer Care at 877-837-4968.